I have been trying, with limited success, to find out from Remington why my F5800 shaver has only survived 23 charge cycles. I use all my shavers, so they sit idle for several weeks between charging cycles. During their storage time, they are maintained with the proper temperature, roughly 50% charging status, and then charged to use again. Following Remington's recommendation, I fully recharge the shaver every six months for 24 hours, though normally that is not necessary. If I am lazy and don't want to wait for a shaver to charge, I'll simply use a cord-only to save time.
The shaver is well past its two-year warranty, as shavers, unlike vehicles, have only a "time" warranty--not a time and usage warranty. (Ideally, shavers would have a minimum charging cycle warranty). It is five years old so I understood it wouldn't be replaceable.
I asked Remington. Well, the customer-service rep knew nothing about shavers. She asked me to Email an AI site, but the AI response was that they solved my case, which meant nothing as they did nothing. In previous years, you could talk to someone with technical knowledge.
So, my suggestion to this site (Empower) was that maybe the batch of batteries for that series F5800 was not the same quality as other shavers, as I have Remington shavers 14 years old that are still charging. But no response. Now, the good thing is this is a cord/cordless shaver, so I can use it plugged in.
I guess I'd be interested in hearing any ideas why a shaver that is properly stored and charged would fail after 23 charging cycles. The only thing I can think of is that there is too much "down time" for my shavers, but that is because I have so many. Second, if anyone has this model Remington, be aware that there might be a battery issue. Any thoughts or ideas would be welcome.
The shaver is well past its two-year warranty, as shavers, unlike vehicles, have only a "time" warranty--not a time and usage warranty. (Ideally, shavers would have a minimum charging cycle warranty). It is five years old so I understood it wouldn't be replaceable.
I asked Remington. Well, the customer-service rep knew nothing about shavers. She asked me to Email an AI site, but the AI response was that they solved my case, which meant nothing as they did nothing. In previous years, you could talk to someone with technical knowledge.
So, my suggestion to this site (Empower) was that maybe the batch of batteries for that series F5800 was not the same quality as other shavers, as I have Remington shavers 14 years old that are still charging. But no response. Now, the good thing is this is a cord/cordless shaver, so I can use it plugged in.
I guess I'd be interested in hearing any ideas why a shaver that is properly stored and charged would fail after 23 charging cycles. The only thing I can think of is that there is too much "down time" for my shavers, but that is because I have so many. Second, if anyone has this model Remington, be aware that there might be a battery issue. Any thoughts or ideas would be welcome.
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